Fc25 Privacy Policy — How Is Your Personal Data Protected?

When you register on the fc25 platform, we collect basic account information including your name, date of birth, mobile number, and email address. To verify the identity of Bangladeshi users, we may also collect details from your National ID or equivalent government-issued document. When you make transactions in BDT, your payment method, transaction amount, and related financial details are securely recorded. Technical data — such as device type, operating system, browser language, IP address, and session duration — is collected automatically while you use the platform. We also keep a record of your usage history, including pages visited, time spent, and betting categories you showed interest in, so we can continuously improve your experience. Some data is also collected via cookies and similar tracking technologies, which are covered in detail in the section below.

When you use the fc25 website and app, various cookies are stored in your browser to keep you logged in and remember your preferences. Session cookies remain active only until you close your browser, while persistent cookies retain certain settings for your next visit. We use analytics cookies to understand which pages are visited most and where users encounter difficulties, helping us improve the overall site experience. You can block or delete cookies at any time through your browser settings; however, disabling certain essential cookies may cause some platform features to stop working correctly. Any third-party analytics tools we use (where applicable) collect only anonymised statistics — your personal identity is never shared. fc25 never uses third-party advertising trackers that monitor your activity across other websites.

Fc25 never sells or rents your personal data to third parties for commercial purposes. However, certain trusted partners — such as payment gateways, game providers, or technology partners — may access limited data as needed to operate our services. Strict confidentiality agreements are in place with all such partners, and they may only use your data for the specific purposes defined in those agreements. If Bangladesh's law enforcement agencies or regulatory authorities request data pursuant to a lawful order, fc25 is legally required to comply. Should fc25's business ownership change for any reason, user data may be transferred to the new operating entity, though the same protections under this policy will continue to apply. Third-party payment gateways, game providers, and technology partners we work with operate under their own privacy policies and terms, which are beyond fc25's control. When using third-party payment methods, users are also subject to the relevant terms of those providers.

Fc25 may update this Privacy Policy from time to time as our services evolve, new technologies are introduced, or legal requirements change. If any significant changes are made, we will notify you via your registered email address or mobile number and display a clear notice on the platform. Continuing to use the platform after such changes will be considered acceptance of the updated policy. However, for sensitive changes — particularly those affecting how your data is used or shared with third parties — we will seek your explicit consent. The date of each update will be shown at the top of this page so you can always tell when the policy was last revised. For any privacy-related questions, complaints, or requests, please contact our support team at support@fc25.io — we will do our best to respond within 72 business hours.